Privacy Policy

Last updated: October 3, 2026

This Privacy Policy explains how BraceForce ("we", "us", "our") collects, uses and shares your personal information when you visit braceforce.store or buy from us.

Information we collect

Information you give us: your name, email address, shipping and billing address, phone number, and order details when you place an order or contact us.

Payment information: payments are processed by Shopify and our payment providers. We never see or store your full card number.

Information collected automatically: when you browse our store, we and our partners collect information such as your IP address, device and browser type, pages viewed, and how you interact with the site, using cookies, pixels and similar technologies.

How we use your information

To process, fulfill and ship your order, and send order and tracking updates.
To answer your questions and handle returns or refunds.
To prevent fraud and keep our store secure.
To improve our store and understand what customers like.
To show you relevant ads and, if you agree, send marketing emails. You can unsubscribe at any time.

Who we share it with

We do not sell your personal information for money. We share it only with partners who help us run the store:

Shopify, which hosts our store and processes payments.
Fulfillment partners and suppliers, including partners located outside the United States, who need your name and address to ship your order.
Shipping carriers and our order-tracking provider, to deliver your package and show tracking.
Our product review provider, if you choose to leave a review.
Advertising and analytics partners, such as Meta (Facebook and Instagram), which use cookies and pixels to measure and personalize ads.
Authorities, when required by law or to protect our rights.

Cookies and advertising

You can control cookies through your browser settings. You can manage ad personalization in your Facebook or Instagram ad settings. To opt out of the sharing of your information for targeted advertising, visit our Your Privacy Choices page.

How long we keep it

We keep order information as long as needed to fulfill orders, handle returns, and meet legal and tax obligations, then delete or anonymize it.

Your rights

Depending on where you live, including California and other U.S. states, you may have the right to access, correct or delete your personal information, and to opt out of targeted advertising or the "sale" or "sharing" of your information. To make a request, contact us. We will not treat you differently for using these rights.